Terms

Terms of use

Draft summary — to be reviewed by a legal adviser before launch.

Not emergency care

Sōlea does not replace emergency services. If you are in danger or have heavy bleeding, severe pain or trouble breathing, go to the nearest health facility straight away.

Information, not diagnosis

Ask Sōlea and articles give general information. Only a qualified professional can diagnose or treat you.

Bookings

Fees are set by each professional and shown in RWF. You can change or cancel a visit up to 2 hours before it starts.

Your account

Keep your sign-in details private. Users under 18 should use Sōlea with support from a trusted adult or health worker.